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Why is Splunk not receiving on splunktcp 9997?

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I have a Heavy Forwarder set to forward load balanced data to two Splunk indexers on 9997. When I enable receiving on the indexers (via Settings -> Forwarding and Receiving -> Configure Receiving), no data is showing up. Examining the splunkd.log on the forwarder and indexers shows the connection is being made with no errors. If I enable a Data Input to listen to port 9997, I can see data showing up in the index, albeit cooked data, which isn't readable - so the data is making it to the Splunk server, but just not showing up when I configure it to receive from another Splunk. What might be causing this?

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